Privacy Policy

1. Information We Collect

When you use FlowRefer, we collect:

• Query inputs (business information, location data)
• Generated outputs and reason codes
• Usage metadata (timestamps, user identifiers)
• Account information (email, team membership)

2. How We Use Information

We use collected information to:

• Provide and operate the FlowRefer service
• Improve signal quality and accuracy
• Debug issues and maintain service reliability
• Communicate with you about your account

3. Data Retention

We retain query data and outputs for a limited period to support product improvement and debugging. Retention periods may vary based on data type and contractual agreements. Contact us for specific retention terms applicable to your account.

4. Data Sharing

We do not sell your data. We may share information with:

• Service providers who assist in operating FlowRefer
• Law enforcement when required by law
• Successors in the event of a business transfer

5. Security

We implement reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. Contact us to exercise these rights.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy with a new effective date.

8. Contact

For privacy inquiries, contact us at privacy@flowrefer.com.